Shipping Policy
At ZUMI MART, we strive to provide fast and reliable shipping to our customers. Below is our shipping policy:
Shipping Rates
- Shipping is free all over Saudi Arabia.
Shipping Methods
-We use Aramex, Delivery Panda, SMSA, SPL, J&T Express, iMile Delivery, and Saudi Post for our domestic shipping to ensure fast, reliable, and secure delivery across Saudi Arabia.
Delivery Timeframes
- Domestic Shipping: 3-5 business days
- Please note that delivery timeframes may vary due to factors such as weather, traffic, and customs clearance.
Tracking Information
- Once your order ships, you will receive an email with tracking information.
- You can use this tracking number to track the status of your order.
Lost or Damaged Packages
- If your package is lost or damaged during shipping, please contact us within 3 days.
- We will work with the shipping carrier to resolve the issue and provide a replacement or refund, as applicable.
Shipping to PO Boxes
- We do not ship to PO boxes. Please provide a physical address for delivery.
Cancellation and Changes
- If you need to cancel or make changes to your order, please contact us within 24hours.
- We will do our best to accommodate your request, but please note that we may not be able to make changes once an order has shipped.
Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us:
Email: contactshopifystore199@gmail.com
Phone: 03295219664
Thank you for shopping at ZUMI MART!
